Good product but I have not received solid Sling free for prepaid order

I’m genuinely impressed with the quality of the Slate Urban Backpack (55L). The material feels premium, the bag looks well-built, and the overall design and finish are excellent. It feels like a backpack that should hold up well for regular use and travel.

My order also included a complimentary Solid Sling bag, which was not in the package when the backpack arrived. I contacted Ristoss, and their support team responded very quickly. They explained that the previous batch of sling bags did not meet their quality standards, so rather than sending a lower-quality product, they are replacing the stock and will ship my sling separately at no additional cost.

I really appreciate this approach. Delays can happen, but being transparent with customers and prioritizing product quality makes a difference.

Very happy with the backpack so far, and I’m looking forward to receiving the sling bag as well. Great first impression of both the product and customer service.

Best quality and goog looking

Bag quality is excellent

It is a very nice bag I am using it myself from last 1 month and its sling bag is also good I am very happy with this bag

Good backpack

Good quality

Good quality and appearance , ease in managing , Cabin baggage , a fit , carry on cabin stroller comfortably , felt bit expensive and freebies are on back order is surprising .

Good

Good

The quality is really great. Will recommend it for travel and college/office. It’s really spacious, and comes in various colours. Although I bought a blue coloured bag, it can get dirty easily due to its bright colour.
Ristoss has’t provided a free sling backpack at the earliest. They are always out of stock for the sling bags. It has been 14 days already, I hope I get my sling bag soon. It’s great overall.

Quality of the material is up to the mark. Yes it is water repellent as mentioned. I was expecting a small chain at the bottom so that I can keep my rain cover safe.

Good, item recd in time, sling bag is yet yo be recd

Good but too small to carry